Logitech G Web Privacy Policy (Archive : March 2024)

We do not sell your personal data.

We may share your personal data with third parties under certain circumstances. We use affiliated and unaffiliated service providers that help us process personal data to deliver services and run our business subject to strict confidentiality agreements. For example, service providers help deliver the following functions:

Service Description	Data Provided	Purpose
Customer Support	Contact data, Inquiry data	To help troubleshoot and support products and services
E-Commerce Functionality	Contact data, Interactions with website	To facilitate sales of our products online
Promotions and Relevant News	Contact data, Cookie data	To provide information and incentives for our products and services
Website performance	Cookie data, Interactions with website	To enable functionality and features while on our websites
Cookie Opt-In Manager	Cookie data	To provide the ability to choose cookies to be allowed on our websites

These companies are required to abide by our data protection and security requirements and are not allowed to use personal data they receive from us for any other purpose.

We may disclose your personal information to

1. comply with relevant laws, regulatory requirements, and to respond to lawful requests, including to meet national security requirements, court orders, and legal process;
2. to protect and defend the rights or property of us or third parties, including enforcing agreements, policies, and terms of use;
3. in an emergency, including to protect the safety of our employees or any person; or
4. in connection with investigating or preventing fraud.

We may share your personal data for purposes of a business deal, or negotiation of a business deal, involving sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, divestiture, joint venture or partnership, or bankruptcy transaction or proceeding.

We also freely use and share aggregated and pseudonymous information for performance and analytics purposes that cannot be used to identify you individually.

The information you provide may be transferred or accessed by Logitech entities around the world as described in this policy.

Legal bases for processing

Logitech processes personal data for one or more of the lawful bases specified below:

1. The processing is necessary for entering into or performing a contract with you.
   We need to process personal data relating to you in order to activate and register products, ensure products and services you use are working as they should, maintain and improve products, answer to questions and requests from you, and provide customer support.
2. The processing is necessary for Logitech’s legitimate interests.
   We process usage data to support website functionality, detect and prevent fraud; to protect and defend the rights or property of other customers or third parties, or our own rights and interests. We consider your rights and freedoms when doing so and de-identify personal data to the largest extent practicable. We may also process your personal data to meet regulatory requirements, and to respond to lawful requests, court orders, and legal processes.
3. The processing is necessary to meet Logitech’s legal obligations.
   We may need to process your personal data to comply with relevant EU law, EU Member State laws, UK law and Swiss law, regulatory requirements, and respond to lawful requests, court orders, and legal process.
4. Consent
   Logitech processes some personal data based on consent. We often do this for our direct marketing communications. You can unsubscribe at any time by following the instructions here.

Your rights and choices

If you are a Logitech customer within the EEA, the UK or CH, you may have the rights described below with respect to Logitech’s processing of your personal data.

Right of access and explanation

• You have the right to receive an explanation of what data Logitech has about you and how it uses this data.
• You have the right to receive a copy of the personal data Logitech has about you.

Right of rectification

• If you believe certain information Logitech processes about you is inaccurate or incomplete, you have the right to have this information corrected.

Right to erasure

• You have the right to request to have your data permanently deleted by Logitech.

Right to object

• You have the right to object to Logitech’s processing of your personal data based on legitimate interests on grounds relating to your particular situation. Logitech may continue to process your personal data notwithstanding the objection to the extent permitted under GDPR. You also have the right to object to Logitech's processing of your personal data for direct marketing purposes.

Right to restriction of processing

• You have the right to request that Logitech restrict the processing of your personal data in certain situations where you feel the processing is inappropriate.

Right to portability

• You have the right to request portability of personal data that you have actively or passively provided to us (which does not include data derived or inferred from collected data), where the processing of such personal data is based on consent or a contract with you and is carried out by automated means.

Right to complain to the supervisory authority

• You also have the right to file a complaint regarding Logitech’s processing of your personal data with the Data Protection Commission, the Irish Supervisory Authority. Their contact information is as follows:
  Data Protection Commission
  21 Fitzwilliam Square, Dublin 2
  D02 RD28, Ireland
  Phone: +353 57 8684800, +353 (0)761 104 800

Where processing is based on consent, you have a right to withdraw consent at any time. Use of our Sites and our products as described in Logitech Privacy Statements is voluntary.

In compliance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF), Logitech commits to resolve DPF Principles-related complaints about our collection and use of your personal information. EU and UK and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF should first contact Logitech.

To invoke any of these rights and resolve enquiries or complaints, please fill out the form here. You may also contact us via phone, email, or postal mail by using the contact information below:

Data Protection Officer (DPO): You may contact our DPO by emailing dpo@logitech.com.

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Logitech commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) and the Gibraltar Regulatory Authority (GRA) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF.

You have the possibility, under certain conditions, to invoke binding arbitration for complaints regarding DPF compliance not resolved by any of the other DPF mechanisms. For additional information, please visit https://www.dataprivacyframework.gov/s/article/ANNEX-I-introduction-dpf?tabset-35584=2

International transfers

We will only transfer your personal data from the EEA, the UK and CH to countries outside these, on the basis of appropriate safeguards. When Logitech transfers data internationally we rely on i) Adequacy Decisions as adopted by the European Commission on the basis of Article 45 of Regulation (EU) 2016/679 (GDPR and UK GDPR), ii) Standard Contractual Clauses as issued by the European Commission, these agreements are available upon request to privacy@logitech.com.

Logitech and its U.S. affiliates and subsidiaries (Logitech) has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. Logitech has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/

See below the list of Logitech U.S. affiliates and subsidiaries also adhering to the EU-U.S. DPF Principles and Swiss-U.S. DPF Principles:

1. Baltic Latvian Universal Electronics, LLC
2. Blue Microphones Holding Corporation
3. General Workings Inc.
4. Logitech (Slim Devices) Inc. (Fka Spotlife Inc.)
5. Logitech (Streaming Media) Inc. (Fka. Logitech (Slim Devices) Inc.)
6. Logitech Inc.
7. Logitech Latin America Inc.
8. Meetio Inc.
9. Mevo Inc.
10. Streamlabs LLC
11. UE Acquisition Inc.
12. Ultimate Ears Incorporated

Logitech has responsibility for the processing of personal information it receives under the DPF Principles and subsequently transfers to a third party acting as an agent on its behalf. Logitech shall remain liable under the DPF Principles if its agent processes such personal information in a manner inconsistent with the DPF Principles, unless Logitech proves that it is not responsible for the event giving rise to the damage.

The Federal Trade Commission (FTC) has jurisdiction over Logitech’s compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF.